BALANCE

Privacy Policy

Last updated: June 30, 2026

What we collect

When you submit a project request, we collect the details you provide: your name, email address, project brief, budget, timeline, and any other information you choose to include.

How we use it

We use your details to respond to your inquiry, prepare a quote, communicate about your project, and improve our website and services. We do not sell your personal data.

Analytics

We use Microsoft Clarity and Google Analytics to understand page interactions, website performance, and lead form activity. Microsoft Clarity may provide session recordings and heatmaps; sensitive form fields are masked.

Who receives the data

Your request may be processed through our website infrastructure, email, Telegram notifications, Google Analytics, and Microsoft Clarity. Access is limited to people and services needed to respond to your inquiry and operate the website.

How long we keep it

We keep inquiry data for as long as needed to respond, manage the potential project, and keep basic business records. You can ask us to delete your inquiry data if we no longer need it.

Your choices

You can request access, correction, or deletion of your inquiry data by contacting us at balance.marketing.b@gmail.com.

Contact

For privacy questions, email balance.marketing.b@gmail.com.